Privacy policy

Effective Date: 23 September 2025

At Medialens LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website, services, or communicating with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, or other identifiers you provide when contacting us or using our services.

  • Usage Data: Information on how you interact with our website, including IP address, browser type, device information, and pages visited.

  • Payment Information: If you purchase services, we collect necessary billing information through secure third-party payment processors.

2. How We Use Your Information

Your information may be used for:

  • Delivering and managing our services.

  • Responding to inquiries, requests, and support needs.

  • Sending service updates, promotions, or newsletters (you may opt out anytime).

  • Processing payments securely.

  • Improving our website, services, and customer experience.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

  • With trusted service providers (e.g., payment processors, hosting providers) to operate our business.

  • To comply with legal obligations, regulations, or government requests.

  • To protect our rights, property, or safety, as well as that of our clients and partners.

4. Data Security

We use industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze traffic, and provide personalized content. You may disable cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Request a copy of the data we hold about you.

  • Opt out of marketing communications.

  • Restrict or object to certain types of data processing.

To exercise these rights, please contact us at contact@medialens.com.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 contact@medialens.com
📞 (505) 390-9159